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Legal Ombudsman Approach to Complaints About Costs

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 Some helpful guidance here from the Legal Ombudsman.

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Complaints about legal costs | Legal Ombudsman

What legal providers, consumers and their representatives need to know when it comes to disputes about legal costs on a “no win, no fee” basis.
https://www.legalombudsman.org.uk/for-legal-service-providers/learning-resources/preventing-complaints/complaints-about-legal-costs/
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